Yes, the child’s account balance will be transferred from MySchoolBucks to Titan the Friday
before we implement.

Does all of the money I have on MSB need to be transferred or can I leave a portion on MSB 
for field trip fees, athletic fees, etc.?   

The “School Meals” fund is separate from the “School Store” Fund in your MySchoolBucks account.  These two components cannot be combined. All School Meals Funds must be transferred to Titan. If you would like a refund, a request must be made.

Yes, you will have to create a new account using the Titan platform.  This account should be created by
March 19, 2023 if you want to continue using the online payment service for school meals at LHS. 

Absolutely, we will continue to accept cash/checks for meals and a la carte purchases at the cashier.

The Afterschool Enrichment Program and School - Based Activities will continue accepting payments using the 
MySchoolBucks.com platform.

Accounts for free students can be created to monitor your child’s account activity even though there is no cost charged.  You may also add funds in case your child wants to make a la carte purchases i.e. milk only, juice only, etc.

Yes, but only the 
remainder of the school year.  Titan will be implemented for all schools beginning SY 2023-2024.

PORTAL FAQS

Your account will not be active until you have verified your password.
Check your email for the verification link.

You will need to add your children to your TITAN account. Click on + then Link Student and complete information to
link your child. You will need to complete this process for each child you wish to add.

You can continue to send money to school with your child or you can add money online. Once you have added your child to your TITAN account, you will add money by clicking on + Add Money to Meal Account. You can choose either 
One Time Account Payment or New Recurring Payment. If you select, One Time Account Payment, the funds will
be immediately available on your child’s account upon completion of the transaction. If you select, New Recurring Payment, you will be setting up an automatic payment for the specified amount, frequency, day, and starting date that you choose. Please note that these funds will not be immediately available on your child’s account.

Yes. Click on +Add Money to Meal Account. Click on New Recurring Payment.
Enter the Payment Amount for each child, Frequency, Day, Starting Date, Billing
Address, Payment Method, and Save.

You can set specific spending limits on your child’s account only if your school district
has added the spending limits feature. To determine if you have access, click the
three dots to the right of your child’s name. If the drop down option includes Edit Spending Limit,
you may set up spending limits.

You can set specific spending limits on your child’s account only if your school district
has added the spending limits feature. To determine if you have access, click the
three dots to the right of your child’s name. If the drop down option includes Edit Spending Limit,
you may set up spending limits.

I made an online payment. How long will it be before the funds will be available in my child’s account?

If you selected One Time Payment on Account, the funds will be available immediately in your child’s cafeteria account, upon finishing the payment transaction. If you selected New Recurring Payment, the funds will be available the following day from when the payment is scheduled to run. For example, if the payment is to be made every Monday,
the funds will be available Tuesday morning.

At the discretion of your district, a processing fee may be charged for each online 
payment transaction. For example, if you make a $20.00 payment and the processing 
fee is $2.60, the total debited from your credit card is $22.60. The available funds 
for your child will be $20.00. The processing fee will be shown prior to processing 
your transaction.

The payment methods available for your child’s school district will appear under the 
Payment Methods section, below +New Payment Method.

The system will not allow you to continue if any required items are missing. Check to see that you have entered the following:

1.  Payment amount for each child

2.  Billing address

3.  Credit card information

If you click on History, you can view Transaction and Student Purchase.

Your account balance moves with your child from grade to grade and school to school (within the district).

You can access your account through any browser except Internet Explorer which is no longer supported or using a mobile app. Search for TITAN Family Connect in your phone’s app store.

To deposit funds to the Feed it Forward program, log into your account and select Add One Time Account Payment. Upon doing so, the lower portion of the screen will allow you to deposit a specific amount that can be used by the school to cover meals. Please note this is separate for your student(s) having an account balance.